Replacement of Air Conditioning System for Concept Financial Services Pty Ltd

The week commencing Monday, August 4, 2014 Critical Air Ply Ltd completely replaced the air conditioning system, flexible ducting and temperature control units at 39 Croydon Street, Cronulla.

I have been a client of Critical Air Ply Ltd for 38 years (previously McNeall Air Ply Ltd) and have always been most happy with the service and support received from your Company.

However, I am delighted to send this letter of appreciation to you for the outstanding work of your staff with the replacement of our air conditioning equipment.

Critical Air Office co-ordinator, John Ziraj was most helpful and efficient in arranging the quotation, scheduling the work and keeping me informed as matters progressed.

Your technical installers and servicemen, led by James and assisted by Michael were excellent in their efforts in replacing and installing the air conditioning equipment in our office. The presence of James in our office was appreciated by my staff and I as he was always cheerful, worked very quietly, was always punctual and kept us advised of the progress ofthe work being undertaking.

I look forward to continuing a long and very happy professional association with your Company and employees.

AstraZeneca
Together, AstraZeneca and the Critical Air service department have developed a comprehensive maintenance package where the equipment is maintained to a standard which enables us to manufacture our sterile products with an assurance of minimal down time and being able to maintain the integrity of the sterile environments twenty four hours a day.

Building Manager
What I can tell you is that I am extremely happy with all the guys I work with from Critical Air, always very helpful and nothing is ever a problem for them. I have worked with a lot of Air Conditioning service providers over the years and I have not worked with a better crew than the guys from Critical. When I came back into the Northern region after working out west for a few years whilst we let another company run the show we found many many problems with the A/C in several of the north properties and we were inundated with complaints from the Tenants, at this point in time we are on top of all of these issues because of the efforts of Critical Air. I don't want to single out any particular individual for praise as I believe it is really a team effort that has gotten us to this point but I will say that right from the point of placing a service call with Barb, to the guys rolling up on site to fix a problem, to just being able to call and discuss any issue is always a pleasure, Long may Critical reign!

Merck Sharp & Dohme (Australia) Pty Limited
Thank you for all the work you and your technicians have carried out for MSD, because of their service we have proper working Refrigeration systems for the HVAC.

Central Strata Management Pty. Ltd.
We have been dealing with Critical Air Pty Ltd for over 5 years. The company looks after the airconditioning requirements for two commercial blocks of units that we manage in the Bankstown area.

The service technicians are well qualified and respond to service calls within 24 hours. One of these blocks is particularly difficult as the airconditioning system is old and needs constant attention. The technicians are always helpful and unfailingly polite, as are the staff who deal with the service calls in the office.

We would not hesitate to recommend this company to anyone seeking airconditioning services.

Sylvan Australia
It is with great pleasure that I write this letter of reference for Critical Air Pty. Ltd. Critical Air Pty. Ltd. was a contractor for improving the air quality of our Class 100 clean room. Critical air Pty. Ltd. initiated a conceptual design which involved in introducing HEPA filtered of fresh air into the clean room and implementation of a control/monitor system ensuring clean room’s air pressure and velocity maintains in compliance with class 100 clean room criteria at all time.

Critical Air Pty. Ltd. performed the work in a timely and professional manner. They were adequately staffed and utilized quality sub-contractors and we look forward to the opportunity to work with Critical Air Pty. Ltd on future projects.

Critical Air Pty. Ltd. performance is a streamlined, honest process built upon open communication and thorough market/industry knowledge that dramatically simplifies the process. They are a partner to be relied upon from the start of a project through punch out and on through the life of project. Critical Air Pty. Ltd. commitment to quality and understanding of the importance of a cohesive design makes them a great partner in arriving at solutions to budget constraints, helping to meet the financial, functional and aesthetic goals of a project. They are proven stewards of owners’ money, steadfastly adhering to strict budget constraints and schedules.
I would sincerely like to thank Adrian Fynn who followed up the project from start to end and Brad Jones for his tireless effort during this project.

I welcome any specific inquiries to support my recommendation of Critical Air Pty. Ltd.

Yours Truly,
Keivan Bezanehtak
Operations and Product Development Manager